Setup and support
Get the salon live, not just signed up.
Book4Now support is designed around getting a beauty business configured, migrated where needed, and ready to accept real customer bookings.
LaunchChat and email support are included in the current Launch plan description.
GrowGrow adds phone support alongside chat and email support.
ScaleScale currently includes 24/7 phone, chat and email support in the published plan description.
A useful onboarding sequence
- Confirm salon information and booking rules
- Set up services and durations
- Add the relevant team members
- Review availability and shifts
- Prepare or migrate customer information where appropriate
- Publish the booking link
- Complete a real booking test
Support should reduce operational risk
The goal is not only to explain where buttons are. Good onboarding should help the salon understand how the new booking workflow fits into its day-to-day operation.
Plan-specific support
Support channels and allowances vary by plan. Always confirm the current plan details before relying on a particular response channel or service level.
Related Book4Now resources
Important
Book4Now describes current public product capabilities and intended workflows. Availability of specific integrations, messaging allowances, payment services or advanced features can depend on the selected plan, configuration and connected provider.